Shipping policy

Cee Kreative Studios – Shipping Policy

1. Processing Time

• Orders are processed within 3-5 business days (excluding weekends and holidays).

• Custom or pre-order items may take longer, with estimated timelines provided in the product description.

2. Shipping Rates & Delivery Estimates

• Shipping rates are calculated at checkout based on your location and chosen shipping method.

• Estimated delivery times:

• Domestic (South Africa): 3-7 business days

• International: 7-21 business days (varies by destination and customs processing)

3. Tracking & Confirmation

• You will receive a confirmation email with tracking details once your order has shipped.

• Please allow 24-48 hours for tracking updates to reflect.

4. Customs, Duties & Taxes (International Orders)

• Buyers are responsible for any customs and import taxes that may apply.

• Cee Kreative Studios is not responsible for delays due to customs.

5. Lost, Stolen, or Damaged Packages

• If your package is lost or arrives damaged, please contact us at [your contact email] with your order number.

• We will work with the carrier to resolve the issue, but we are not liable for stolen or mishandled packages once marked as delivered.

6. Returns & Exchanges

• We do not accept returns on custom or limited-edition items.

• If there is an issue with your order, reach out within 7 days of delivery for assistance.

For any shipping-related inquiries, please email us at ceekreative@gmail.com 

Thank you for supporting Cee Kreative Studios!